I’m currently a Lead Product Designer at Silicon Valley Bank.

I started my career as a graphic designer obsessed with the psychology behind good design. Now, my background in visual design informs the way I build experiences around thoughtful interactions. My focus is uncovering the intersection of customer goals and business needs to create digital solutions that are engaging and successful.

When I’m not designing, you’ll find me taking photos and searching for the best southern food in New York.

Hi, I’m Kristen

Experience

Lead Product Designer / Silicon Valley Bank
February 2022 - Present

Senior Product Designer / Capco Digital (supporting large bank client)
November 2020 - February 2022

Senior Product Designer / OnDeck
March 2020 - October 2020

User Experience Designer / ODX (OnDeck)
March 2018 - March 2020

User Interface Designer / OnDeck
March 2017 - March 2018

Graphic Designer / New York Health & Racquet Club
October 2014 - March 2017

Bachelor of Fine Arts Graphic Design & Emerging Media
University of Central Florida

Education

Toolbox

Figma / Sketch

Figjam / Miro / Mural

InVision

Notion

Confluence / JIRA / Trello

Photoshop / InDesign / Illustrator

UX Management / Nielson Norman Group
2022

Certifications

Principles

Design for good / Designers have an ethical responsibility to create products that have a positive impact on their users. It’s important to me to partner with companies whose values are aligned with my own.

Design is built on learning / Designers don’t know all the answers. We need to listen to our users and business counterparts, balancing empathy for our customers and for the business. We need to try, to test, to learn and to iterate. Then, repeat and listen more.

Design is problem-solving / Complicated problems are opportunities for creative solutions. User Experience frameworks can highlight current user frictions and align cross-functional teams around a future vision.

Design should scale / Designing for scale and longevity is dependent on thoughtfully implemented systems and libraries. Organization drives efficiency and consistency in teams. We should aim to optimize our daily processes, not just our users’ experiences.